FAQ

Q: Are the costs for Ghana really 8p 9p or 10p per minute?
Q: Where can I make calls from?
Q: How can I make calls from landlines other than my own?
Q: Why should I use the Akoma International calling service and not my landline?
Q: Why should I not use a calling card?
Q: Do I have to pay any other charges apart from the cost of the call?
Q: How are the calls charged?
Q: Can I pass on this number to a friend or a member of my family?
Q: How do I pay for my calls?
Q: Can I call other countries using the Akoma International calling service?
Q: Is this service regulated?


Q: Are the costs for Ghana really 8p 9p or 10p per minute??
A: Yes, your calls will be charged at the rate of 8p, 9p or 10p per minute, using the access number for Ghana from any BT or Cable landline. Please note that other service providers may charge a higher rate (Telewest and other cable service providers do charge the same rate - but please clarify this for peace of mind).


Q: Where can I make calls from?
A: You may use this service from any UK landline or mobile phone, please note that this price can only be guaranteed from a BT landline, calls from other providers maybe charged at a higher rate.

Q: How can I make calls from landlines other than my own?
A: Using a BT Chargecard you can from virtually any fixed phone line and pay for the calls later, either on your business or home telephone account, or your credit card. This service is NOT restricted to BT customer only.



Q: Why should I use the Akoma International Calling service and not my landline?
A: International Calls from BT are generally twice as expensive. See our price comparison above with One Tel and BT.


Q: Why should I not use a calling card?
A: Calling cards are often unreliable, have various hidden charges and do not offer the flexibility and value of the Akoma International Calling Service.


Q: Do I have to pay any other charges apart from the cost of the call?
A: No, you only have to pay the advertised cost of the call on a per second basis. There are absolutely NO HIDDEN charges.


Q: How are the calls charged?
A: Calls are charged from the moment you hear the voice prompt. You will be charged even if your destination number is engaged or unobtainable. However, this charge will be by the second and is minimal.


Q: Can I pass on this number to a friend or a member of my family?
A: Yes, there is only one access number for this price band. This number can be used by friends, family and colleagues and will be charged to their landline telephone bill not yours.


Q: How do I pay for my calls?
A: The cost of each call will appear automatically on your next quarterly or monthly phone bill or chargecard.


Q: Can I call other countries using the Akoma International calling service?
A: Yes, please visit www.akomainternational.com.


Q: Is this service regulated?
A: The Akoma International calling service is regulated by OFTEL and ICSTIS and provided by Akoma International (UK) Limited.



Akoma International cannot guarantee a 100% connection rate. However, our promise is to provide a connection success rate which is amongst the highest in the industry.